About ServiceMax - Revolutionizing Field Service Applications

For Enterprise IT, Time To Move Beyond SAP

Is Your Company Leveraging Social Media? Should It Be?

Dreamforce: the sociable Salesforce.com partners get to work.

ServiceMax Continues to Lead the Reinvention of Field Service with Release of
ServiceMax Summer '11

ServiceMax 2011 to Highlight Customer Success and the Future of Field Service

Biomedical Field Service: Clearing The Compliancy Hurdle To Ensure The Service Equals The Technology

Cloud Talk: ServiceMax builds an iPad app in just 2 weeks with Force.com

Field Service In The Cloud: Fluidigm has improved its ability to maintain customer SLAs with cloud-based integrated approach to field service.

Leveraging Social Media Tools to Drive Collaboration and Tribal Knowledge in Field Service

ServiceMax Hosts Medical Device Field Service Summit

ServiceMax lands $14M more for mobile field service applications

SaaS Field Service Software ServiceMax Raises $14M From Mayfield, Salesforce And Others

Playing the Field: ServiceMax Raises $14M in Series C Round of Funding & Reports Nearly 400 Percent Year-over-Year Growth

Emergence Capital: The Sequoia of SaaS, aka the House that Salesforce.com Built

Salesforce.com makes two-pronged cloud push with Force.com, Heroku

ServiceMax Receives 2011 Vision Award from the Technology Services Industry Association

How Geolocation Will Revolutionize the On-Site Service Industry

ServiceMax Founder to Present on Cloud Computing, Mobility and Collaboration at Field Service 2011 Conference

ServiceMax Announces 'Service Flow Designer' For Easy Configuration of Field Service Business Processes

Greenspring Energy Becomes a Business For All Seasons With ServiceMax

ServiceMax Rethink Field Service! Webinar Series to Cover the Latest Field Service Trends & Intelligence

Microsite turns ServiceMax into an information leader

10 iPad Apps that Will Make You One Million Times More Productive, featuring ServiceMax

The SmartVan Launches to Bring Field Service Professionals The Latest Industry News and Insights
Sponsored by ServiceMax, The SmartVan Will Highlight Insights for HVAC, Manufacturing, Construction, Clean Technology and Other Service Professionals

Communication Is the Way to a Customer’s Heart

4 Companies Getting Real Results From Cloud Computing

Field Service on the iPad – There’s an App for That

ServiceMax for iPad Leverages Database.com’s Mobile and Social Features to Empower Field Service Technicians

iPad applications show some promise for manufacturers

12 New Products You've Got To Check Out At Dreamforce 2010

iPad In The Enterprises: ServiceMax Announces Field-Service iPad App
From sales teams to IT admins, enterprises of all sizes are finding iPad to be very convenient, even increasing their productivity manyfold.

ServiceMax Announces First Annual Customer and Prospect Meeting in Conjunction With Dreamforce
Join ServiceMax December 6th in San Francisco and Rethink Field Service Management

3 Enterprise iPad Apps for People in the Field
All three apps follow a theme. They provide new ways for a mobile workforce to get work done.

iPad Field Service App Promotes Enterprise Mobility
ServiceMax looks to enable enterprise mobility by giving field service workers and salespeople an iPad-based app that connects them to customer histories, warranty information, service manuals, and other data.

ServiceMax Launches First Field-Service iPad Application Built on Force.com
ServiceMax today announced the release of ServiceMax for iPad - the only complete Force.com-based field service application available on the iPad.

ServiceMax Uncovers Significant Need for Smarter Field Service Management
Survey Shows Great Opportunity for Innovation: 48% of Managers Rely on Inefficient Tools to Manage Critical Customer and Parts Information.

Going Cloud for Service Management
Could using cloud-based service management software mean the difference between serving up filet mignon or Hamburger Helper to customers?

Field Service Turns To SaaS
SaaS solutions are increasingly popular with companies trying to trim their IT expenses. In field service, where end users are already located remotely, the model is rapidly gain- ing in popularity as well.

ServiceMax Titanium Delivers Field Service Management Integrated with Salesforce Service Cloud 2 to SMBs
ServiceMax Titanium Extends Salesforce Service Cloud 2 to Give Companies With Fewer Than 100 Field Technicians a Revolutionary New Way of Automating Their Field Service Organizations

Marlen Upgrades Software to Improve Customer Service
Marlen International Inc. sees an investment in improving customer service as a way to set it apart from its competition and add to customer loyalty.

ServiceMax Demos Product Chatter at Cloudforce 2010: Leverages Axeda to Enable Products to "Talk" to Support
ServiceMax’s Product Chatter Built With Axeda on the Salesforce.com ChatterExchange Platform; Brings Real-Time Intelligence to Customer Support in the Field

ServiceMax Singled Out at TSW Service Revolutions Competition
What sets ServiceMax apart from similar vendors is that the company provides a complete suite of field service software functionality on a Software-as-a-Service (SaaS) basis. The solution is based entirely on the Salesforce.com platform.

Service to the Max for the man in the van
The proverbial man in a van is famous for many things, from shifting furniture to becoming an influential political demographic in election campaigns. Now that man and his van are the drivers behind a new category of Cloud firm.

ServiceMax Raises $8M in Series B Funding Round
Trinity Ventures Leads Investment in Cloud Computing Provider of Field Service Management Solutions

ServiceMax Launches New App on Salesforce.com’s ChatterExchange, Accelerating the Market Shift to Cloud 2, the Next Cloud Computing Paradigm
ServiceMax Suite and ServiceMax Volume for Chatter are among first social enterprise apps available on the ChatterExchange, now live on AppExchange 2; ServiceMax Chatter innovations drive cross company collaboration in the Service function and beyond

ServiceMax OptiMax Delivers Workforce Optimization with Advanced Scheduling and Dispatch
New ServiceMax Module Provides Sophisticated Optimization Engine and Delivers End-to-End Field Service in the Cloud for Companies of All Sizes.

ServiceMax CEO Dave Yarnold on stage with Salesforce.com CEO Marc Benioff

Leading Companies Select ServiceMax to Cut Costs, Drive Profits and Retain Customers
ServiceMax increases customer base by 200%.

ServiceMax Introduces ServiceMax Three
Complete suite of on-demand field service applications helps companies improve service, cut costs and increase service revenues.

Salesforce.com's Service-as-a-Service
ServiceMax launches twitter application built on the Force.com platform.

New Customer Service Apps On Tap From Salesforce.com
The new applications being released under the banner of "Service Cloud 2" will particularly help businesses provide field services to their customers, said Stacey Epstein, marketing vice president at ServiceMax Inc., a Santa Clara, Calif.-based solution provider and Salesforce.com channel partner.

New CEO Sets Tall Growth Targets for Field Service Firm
The new CEO of ServiceMax, née Maxplore, plans to ride Salesforce.com’s coattails to a strong market position for his cloud-based, field service software company.

New ServiceMax Suite Fuels Field Service Revolution
First and Only Complete Suite of On-Demand Field Service Applications Helps Companies Streamline Operations, Cut Costs and Improve Service.

Maxplore Changes Name to ServiceMax
Maxplore Technologies, a leading provider of SaaS field service solutions, today announced it has changed its name to ServiceMax.

Field service - a forgotten CRM impact point
Chris Bucholtz discusses "service as the new sales" and the importance of service as one of the pedestals of CRM in the current economic environment.

ServiceMax Names Dave Yarnold as CEO
David Yarnold, a veteran in the software as a service (SaaS) and field service industries, has joined ServiceMax as chief executive officer, as the company marks an impressive year of growth.

Betting on the gaps in Salesforce.com's suite
Why Jason Green of Emergence Capital invested in Maxplore, an app built on top of Force.com

AMR Research took an in-depth look at SaaS providor Maxplore to see if it could deliver the goods in field services… and they were impressed.

Maxplore named Force.com Innovator by salesforce.com
Maxplore builds award-winning field service solution on Force.com

ServiceMax Rated "Best of 2008" by Salesforce.com AppExchange Community
The Salesforce.com AppExchange community singled out Maxplore's ServiceMax as the best service and support application for 2008. ServiceMax earned this honor by receiving more four and five-star ratings from users than any other application in the category.

ServiceMax highlighted in Winter edition of the SSPA News
ServiceMax and two ServiceMax customers receive positive mention in an article about Software-as-a-Service (SaaS) for Field Service operations in the Winter edition of the SSPA News published by the Service & Support Professionals Association.

Maxplore Wins the Force.com Million Dollar Challenge
Salesforce.com, the enterprise cloud computing company, and Emergence Capital Partners, a leading venture capital firm that specializes in investing in technology-enabled services companies and Software as a Service, today announced that Maxplore has been named the winner of the Force.com $1 Million Challenge.

Supply Chain Planning and Execution Report
Salesforce.com AppExchange partner, Maxplore Technologies’ product ServiceMax addresses the major areas of functionality required by a field service suite. Companies already using salesforce.com for CRM or case management, or businesses intrigued by the SaaS delivery model, should take a look at these two enterprises.

News

New! ServiceMax iPad App