Field Service Software Provider Customer Case Studies-ServiceMax
  • Customer Stories: McKinley

    “Moving away from a paper solution and equipping all of our technicians with ServiceMax and an iPad is transforming the way we deliver service and positively impacting our brand every time a technician interacts with a customer.”

    — Kevin Rusin, CFO

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  • Customer Stories: Topcon

    “We’re a unified team actually sharing data and we’ve turned our service team into a revenue generator – increasing service revenues by 10%.”

    — Gary Yantsos, IT Director

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  • Customer Stories: Luminex

    “From the beginning of service to the end of service, all the technician needs is his iPad.”

    — Steve Nava, Diretor of Field Service

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  • Customer Stories: Mindray

    “ServiceMax gives us a lot more visibility than we ever had with a legacy system. With ServiceMax we run reports, create a dashboard, create a report and it’s all there for you.”

    — Diane Cassini, Manager Service Operations

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  • Customer Stories: Litepoint

    “We’re driving service revenues, making them a big part of LitePoint’s revenue, and now we have a tool we can do that with.”

    — Kyle Hurlbut, Director, Engineering Services

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Customers by Industry

From medical devices to manufacturing to alternative energy, ServiceMax powers field service organizations in a wide variety of industries

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