Customers

With the help of the dedicated and focused ServiceMax team we derived benefits almost immediately. We will continue to evolve our use of the product over time. I am not aware of any other products in this space that provide the capabilities and flexibility of ServiceMax at this price point.”

Doug Pollard, VP Operations, Everyday Solutions

We hunted around extensively for a fully customisable but totally integrated field service management solution and came up trumps with ServiceMax. The product is detailed and works smoothly at every level - multi-currency options, parts inventory control, hourly labour rates, customer portals, inbuilt quoting system, product failure analysis - in fact the most comprehensive after-sales support & management program. ServiceMax's team members have been extremely supportive and professional in our customization requirements and the roll-out program to our technical team.”

Pav Mahal, Director of Worldwide Service, GeoSpa Fitness

With ServiceMax we've centralized all customer and product data so that everyone - from service technicians to salespeople to product managers - has instant access to this information. It keeps our service reps well informed before each service call and makes operations run more smoothly and keeps customers happy. It also allows transparent communication between service and sales, which is something we struggled with for years!”

Jarrod McCarroll, VP, Sales & Marketing, Marlen International

ServiceMax is the perfect choice to manage field service operations. It is an extremely reliable application, even when dealing with thousands of daily transactions and complex business rules. In a few words: strongly recommended.”

Dejair Medeiros Jr., Electrolux Brazil

Robust application, knowledgeable and dedicated team, ServiceMax filled our post-sales needs including order processing and shipping, and entitlement management. Highly recommended!

Dawn Strickrott, Nomadix, Application Software Engineer

We highly recommend ServiceMax to anyone in need of a top notch integrated field service solution.

Julian Haley, Chief Technology Officer, AdvantaClean

ServiceMax's team can also assist to design any process or integrate with any back end systems. In all of our dealings with ServiceMax we found their approach professional, friendly and always supportive.

Jill Arenson, Program Manager, Pacific Biosciences

The ability to verify entitlements and recognize our customers quickly, has streamlined our process, saved time, and helped our engineers to focus on technical issues. I'm pleased to recommend it.

Ron Fresta, Director, Service & Maintenance, AVI-SPL