Lead Your Industry with Superior Post-Sales Service

No matter what industry you are in, post-sales service is critical to customer loyalty and your bottom line. You need to manage day-to-day service activities, meet customer commitments, prepare for the future—and meet the challenges of your industry.

ServiceMax Suite is the only complete software-as-a-service solution for post-sales service, field service, and strategic service chain management. The solution is built and delivered as a native Force.com application, and fully integrated with Salesforce.com CRM. That means you’re up and running quickly and your costs are low with a simple pay-as-you-go software-as-a-service (SaaS) model.

ServiceMax Industry Solutions enable you to:
  • Gain better control of end-to-end service operations including workforce management, service contracts, spare parts logistics, depot repairs, and more.
  • Grow your service revenue with flexible service contract offerings and accurate, timely invoicing.
  • Slash or even eliminate warranty leakage by turning expiring warranties into revenue-generating service agreements.
  • Minimize spare parts investment and inventory shrinkage with real-time inventory management and tracking.
  • Lower service delivery costs through increased service efficiency and productivity.
  • Trim IT support costs by deploying an affordable, easy to implement SaaS field service solution.
  • Get fast time to value with the easy-to-use, easy-to-configure, quick-to-adopt, and scalable ServiceMax on-demand solution.
  • Extend the power of Force.com to your service organization and gain a comprehensive view of your customers.