- ServiceMax for iPad
- Installed Base and Entitlements
- Inventory and Parts Logistics
- Advanced Scheduling and Workforce Optimization
- Service Flow Manager
- Work Order Management
- Orange for Small Business
- Mobile and Offline
- Reports and Dashboards
- Customer and Partner Portals
- Chatter Collaboration
- Cloud Computing Platform
Chatter Collaboration
What if you could send your best people, your best solutions, the latest technologies, and the best ideas from across your entire organization on every service call?
With ServiceMax Chatter, you can deliver the power of your entire organization right to your customer’s door.
It’s no longer about reactive field service business process automation, it’s about proactive, collaborative problem solving that delivers customer delight. ServiceMax Chatter transforms the way your company collaborates around service topics. From products communicating their status to field techs having access to any expert, we make it easy to work together real-time to delight customers.
- Enable real-time, secure communication across the organization – from field service to engineering to sales to execs
- Illuminate service issues immediately via Product Chatter, before the customer even knows there is a problem
- Stay on top of what matters most
- Gain insight and make smarter decisions
- Send the best you have to every customer call
- Feeds monitor everything that matters in one spot
- Groups work more closely and collaborate on teams
- App Updates know immediately when app data is updated
- Product Chatter uses device monitoring technology to automatically send chatters from products deployed in the field when customer systems are not functioning properly, or require preventative maintenance.
- Chatter Maps show you visually where the issues are coming from so you can quickly deploy the best technician to the job.
- Chatter Volume tells you where the buzz is loudest in your organizations.
Chatter User Interface
Chatter Maps
