ServiceMax

Datasheets

Boost revenue and profitability with insights to your KPIs

ServiceMax Service Performance Metrics

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Ready to learn more? We've got plenty of resources to help you dig in deeper.

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ServiceMax On-Demand Learning

160725

ServiceMax on-demand courses and online exams bring the classroom to you. By taking advantage of our Product Certification Program courses and exams in the comfort of your own home or office, you skip the hassle of travel or strict schedules.

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ServiceMax Premier Support

160725

Beyond traditional support, ServiceMax Premier helps to ensure ServiceMax is adopted and utilized to its fullest potential, and delivers on your service delivery goals.

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Schedule Optimization Implementation

160516

What is Schedule Optimization? For many businesses, talented and informed dispatchers work wonders with the daily schedule, mentally balancing technician locations, skill sets, expertise, priority customers, and situation severity with ease.

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ServiceMax Product Certification

160505

The ServiceMax Product Certification Program provides customers flexible learning options that ensure confidence and mastery in the administration and use of the ServiceMax application.

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ServiceMax Field Service

160503

SERVICEMAX FIELD SERVICE app With ServiceMax Field Service, your field techs, service managers and executives can each have access from any tablet or laptop anytime, anywhere.

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ServiceMax Product Brief

160426

Imagine field service as an integral part of your company’s strategy. At ServiceMax, we help customers of all sizes perfect their service delivery process to drive revenue growth, and not just satisfy customers, but delight them.

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ServiceMax Reports & Service Performance Metrics

160326

SERVICEMAX REPORTING A modern field service solution, like ServiceMax, gives you access to actionable data and insights that can be used to identify potential problems before they stunt your growth, increase costs or lead to customer dissatisfaction.

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ServiceMax Education Services

160222

ServiceMax Education Services empowers the people at the center of your project – your core implementation team, business subject matters experts, super users and all employees.

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ServiceMax Strategic Services

160212

Engaging with the ServiceMax Strategic Services team of experts means you'll get access to more than 20 years of enterprise software implementation experience.

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ServiceMax Installed Base App

160112

ServiceMax Installed Base App—a smart, fast and easy to use mobile app that gives you visibility into your installed base, whether Internet connectivity is available or not.

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ServiceMax Best Practice Implementation

151119

ServiceMax Best Practice Implementation Say goodbye to disconnected systems, stand-alone worksheets, scheduling software and corporate databases.

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ServiceMax Suite

150730

ServiceMax is rethinking field service, and delivering cutting edge technology to help companies perfect service delivery.

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Connected Service

150512

A joint solution from ServiceMax and PTC ThingWorx that harnesses the power of IoT to deliver flawless, proactive service.

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ServiceMax Marketplace

150427

The ServiceMax Marketplace is a one-stop shop for innovative field service applications, hardware and services.

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ServiceMax Mobile for Android

150320

When determining your mobile strategy, Android is a business-savvy choice to make your corporate standard, given its ubiquity, familiarity, and cost-effectiveness.

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ServiceMax Communities

150320

ServiceMax Communities extend ServiceMax’s complete, cloud-based field service software to engage with anyone, whether they are internal to your organization or external, online or mobile ready in the field.

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ServicePulse

150320

ServicePulse, an enterprise social network powered by Salesforce.com’s Chatter platform, transforms the way your company collaborates around service topics.

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ServiceMax Mobile for iPhone

150320

Hands down, ServiceMax offers the only field service solution available on iPhone that boasts full application functionality, even when disconnected from the Internet.

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ServiceMax Advanced Scheduling

150320

ServiceMax’s Advanced Scheduling capabilities can change the game for your scheduling and dispatch operations.

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OptiMax

150320

OptiMax from ServiceMax is an automated scheduling, workforce optimization and dispatch solution, delivered in the cloud as part of ServiceMax’s complete field service solution.

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Service Contracts

150320

The ability to offer a range of targeted service offerings for different customer segments is key to service growth.

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ServiceMax Linx for ServicePower

150320

ServiceMax Linx for ServicePower from ServiceMax is an automated scheduling, workforce optimization and dispatch solution, delivered in the cloud as part of ServiceMax’s complete field service solution.

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ServiceMax Linx for QuickBooks®

150320

ServiceMax Linx for QuickBooks® connects ServiceMax’s modern, cloud-based and end-to-end field service software solution to your QuickBooks® accounting system, so that you can bill for service in record time.

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Service Parts & Reverse Logistics

150320

Broken products, missing parts and messy returns; these are a major drain on your profitability and a major strain on your customer relationships.

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ServiceMax for Oil & Gas

150320

ServiceMax helps oil & gas companies – such as oilfield service providers, refineries, and exploration and production companies – deliver fast and effective service.