ServiceMax | ROI Calculator

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ServiceMax driven improvements

Conservative

Optimistic

Increased revenue due to higher service contract attach rate:

Improvement in annual renewals:

Improvement in field tech utilization:

Eliminate spare parts leakage:

Increase in non-contract service revenue due to more accurate billing:

Eliminate warranty leakage:

Increase in first-call resolution rate:

Decrease in mean time to repair:

Decrease in fuel costs:

Improvement in CSR productivity:

ServiceMax costs

Estimated annual contract value:

Estimated implementation cost:

Payback in months:

Total cost decrease:

Total revenue increase:

Total savings:

ServiceMax driven improvements

Conservative

Optimistic

Increased revenue due to higher service contract attach rate:

Improvement in annual renewals:

Improvement in field tech utilization:

Increase in non-contract service revenue due to more accurate billing:

Eliminate warranty leakage:

Increase in first-call resolution rate:

Decrease in mean time to repair:

Decrease in fuel costs:

ServiceMax costs

Estimated annual contract value:

Estimated implementation cost:

Payback in months:

Total cost decrease:

Total revenue increase:

Total savings:

Benefits vs Costs
(recurring)

Benefits vs Costs
(by year)

ROI - Benefits vs
Costs


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