Welcome to the Predix ServiceMax brand page.


UPDATED APRIL 17, 2018
This page will offer assets, links, and timeframes around the treatment of the GE Brand when it concerns Predix ServiceMax. For the overall GE brand guidelines, please visit the GE brand central at http://www.gebrandcentral.com/article/downloads/

Beginning January 1, 2018 - all references to ServiceMax (the product) should be "Predix ServiceMax."
When referencing the company, it is "GE Digital."

For more details, see below.

WHAT LOGO DO I USE?

As of January 1, 2018 - we would like to transition entirely to the use of the GE logo shown here.
At a minimum this logo should appear on all material. (Click the logo to open a new window, then right-click and save to your desktop).

GE-logo-blue-transp-800x

Need the GE logo in other colors or formats?


If room allows, use either the GE Monogram with Predix ServiceMax (if the audience is familiar with us) or the GE Monogram with Predix ServiceMax Field Service Software (if the audience is unfamiliar with us). Click the logo to open a new window, then right-click and save to your desktop.

ge-predix-smx-logo ge-predix-smx-logo-fss

WHEN DO I USE "Predix ServiceMax" AND WHEN DO I NOT?

When referring to the company
GE Digital (e.g. I work for GE Digital.)

When referring to the product and when using the name in content or copy.
Predix ServiceMax or Predix ServiceMax Field Service Software
(e.g. I’m part of the marketing team for Predix ServiceMax... or...  Predix ServiceMax increases first time fix rates...)

When referring to an individual’s title
ServiceMax from GE Digital
(e.g. Today’s special guest is David Milam, CMO, ServiceMax from GE Digital.)


 

WHAT POWERPOINT FORMAT SHOULD I USE?

As of January 1, 2018 - We should be using the GE supplied Powerpoint template for all presentations. The template offers a myriad of designs and layouts and should meet every need.

The template is available for download from our BOX instance - https://ge.box.com/s/hixwz2qtgv8k3qwr6cr4juekjpc1bwwj

Use the powerpoint template named - Presentation-ServiceMax-16x9.pptx

IS THERE A SAMPLE RFP OR LETTERHEAD AVAILABLE?

YES!

The templates are available for download from our BOX instance - https://ge.box.com/s/7yl4e594zojd73ztr1rspryeq4jbwbvx

WHAT FONT SHOULD I USE?

As of January 1, 2018 - We should be using the GE supplied font called GE Inspira Sans.
You will need this font for all GE assets to function and work correctly (especially Word and Powerpoint templates)

The font is available as a FREE download from our Box folder - https://ge.box.com/s/bwo6685udfmv6bt53a2ui4i5a0f5p8yk

To install the font:
1. Download the font, open the ZIP file by double clicking it.
2. You should see a folder, open it.
3. Inside the folder, double click each font file and follow the instructions.
4. The fonts will be working the next time you open / start Word, Powerpoint, etc.

WHAT EMAIL SIGNATURE SHOULD I USE?

As of January 1, 2018 - The suggested email signature below should be used. You may copy and paste this into your email signature. For events, certificates, promotions, etc. -  these should appear below your vital information and NOT be visually larger than your signature.  

SAMPLE US SIGNATURE:

Percy M. Chow
Creative Director

percy.chow@ge.com
Mobile: (925) 323-4844
Office: (925) 621-1431

ServiceMax from GE Digital
4450 Rosewood Drive, Suite 200
Pleasanton, CA 94588

[ promotional billboards, messages, certificates, etc. may go here ]

----


SAMPLE EMEA SIGNATURE

Sarah Lloyd Parry
Vice President, Marketing, EMEA

Email: sarah.lloydparry@ge.com
Mobile: +44 7780 848182
Twitter: @lloydparry
Website: www.servicemax.com

ServiceMax from GE Digital
14 Garrick Street
London, WC2E 9BJ

GE-logo-blue-transp-800x

WHAT COLORS SHOULD I USE?

As of January 1, 2018 - We should be moved away from the ServiceMax colors of orange and grey and use the blue palette from GE. Below is an at-a-glance swatch of all the primary GE colors as well as their numerical RGB codes. Note: this palette is already built into a number of GE templates such as the powerpoint one.

ge-colors

What's the official PREDIX ServiceMax description?

Per the PR team, use the GE boilerplate when discussing the company.
In the instance of discussing Predix ServiceMax the product, use this copy...

Predix ServiceMax is a comprehensive, cloud-based, and mobile enterprise solution that manages the service delivery process. Connected to Industrial Internet of Things and Predix Asset Performance Management, the Predix ServiceMax field service management platform enables customers, such as original equipment manufacturers and equipment owners/operators, to increase productivity, drive efficiencies, reduce compliance and safety risks, grow service revenue, and improve customer experience by transforming the way service is delivered. Field Service transformation is a key component of Industrial Digital Transformation, allowing customers to implement new business models that focus on customer outcomes.