ServiceMax provides start-to-finish forward and reverse parts logistics system. Field service managers, depot repair users, techs and other warehouse operations users can supervise efficiently and systematize the process of parts movements and management of the important inventory statuses.
Defective products, messy returns, and lost parts are significant reasons for profit loss leading to major strain on customer realtionships. Still, this strain can create a unique opportunity. Prompt, hassle-free replacement or repair can create a customer loyalty. Besides, a quick turn-around of refurbished or repaired products or parts can drop costs significantly and impact your bottom line positively.
Whether you employ a depot repair or field service strategy to help your customers, ServiceMax solves customer problems quickly and efficiently.