Use ServiceMax's Mobile Application for Field Service Automation
Mobile applications impacts field service operations in a positive way. Instant scheduling, available appointments and route planning reduces travel time. Use ServiceMax’s mobile application to benefit from field service automation.
ServiceMax Mobile helps your field techs to reduce response times, arrive faster and remove penalties for missing SLA commitments. Executives and field techs can access ServiceMax via ServiceMax Mobile anywhere, anytime. ServiceMax’s mobile application helps you:
- Keep track of service details onsite, accelerate the billing process and minimize errors
- Leverage a database and share customer problems on ServicePulse and get real-time inputs from experts and employees
- Remotely request parts, keep track of material and time details, record the status changes and work details, reject or accept a task and develop follow up activities
- Access calendars, spare parts locations, work orders and inventory levels
ServiceMax Mobile can be used on Android/Windows based Smartphones, BlackBerry, laptops and iPhone. Thus use ServiceMax to drive in field service automation and offer BYOD mobility.
Download the White Paper.