Benefits of Mobile Technology in Field Service
Field techs encounter various environments and needs to be well equipped. An old web app on a tablet device will not help to increase their productivity. Do you want to experience the benefits of mobile technology in your field service business? Choose ServiceMax.
ServiceMax Mobile, is ServiceMax’s mobile field service app that helps field techs to stay connected with field service experts and other employees to troubleshoot together. Field techs using iPhone, iPad, laptops or Android/Windows Smartphone can use this app. Use ServiceMax to:
- Track field service history
- Minimize mistakes and accelerate the billing process
- Access knowledge databases, work orders and calendars
- Access inventory updates and spare parts locations
- Track time and material history, request parts, work order status updates and create follow-up activities
- Share a customer problem in ServicePulse or leverage knowledge bases to get answers from experts and colleagues in real-time
ServiceMax Mobile offers a HTML5 interface that ensures secure web and mobile application experience. Checkout ServiceMax today!