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Optimax Workforce Management Software

An easy step to driving workforce utilization can be done through automation, especially through simple to use software. ServiceMax's workforce optimization releases organizations from error-prone dispatch processes to deliver an optimized schedule got from the regulations you select. ServiceMax offers flexible, configurable automation capabilities that will help:

  • Improve and streamline scheduling and dispatch of your field force
  • Reduce costs
  • Capitalize on the service revenue opportunities

Our algorithm is based on multiple criteria like technician skills and expertise, driving time, and eligibility to ensure an optimized schedule. By using our drag-and- drop dispatch console, you can simultaneously direct and setup schedules for many work orders. You can improve first time repair rates and reduce mean repair time by dispatching an experienced technician to the job.