Field Service Contract Management
Your top and bottom lines of additional cash should never be deprived because of the inability to offer a well-designed service solutions. Fortunately, service contracts and warranty capabilities of ServiceMax let organizations generate and manage service plans that can generate expansion into new markets, raise service revenue, and profits all within the entire field service delivery solution. ServiceMax allows and provides support to maintain the accuracy of spare parts, installed products, service contracts and warranty across customers and locations. It makes sure that this sensitive data is available to the right people all through the service delivery lifecycle at anytime or place. It collects and stores all customer details that include installed products, service contracts, warranty and entitlements, parts availability, and locations. By doing so, ServiceMax installed base management module makes sure that entitled customers are served excellently and billed properly and the "non-entitled" customers are upsold new service contracts reducing warranty revenue leakage.