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ServiceMax’s Customer Communities Promise Positive Customer Service Experience

Customers want someone to listen to them. A satisfactory customer service experience depends on an end-to-end interaction between your employees, customers and partners. ServiceMax offers help!

ServiceMax’s Customer Communities delivers ServiceMax’s entire cloud-based field service suite online or mobile, to connect with everyone. Use Customer Communities to:

  • Keep the service delivery cost low by offering self-service, resulting in a positive customer service experience
  • Avert the truck rolls with customer access to the solutions that are installed on products
  • Enhance your recall value from field service to sales
  • Address the core customer problems in real-time
  • Generate service revenues with cross-sell/up-sell messages depending on your customers’ choice
  • Have constant access to your customers to enhance service delivery and product design

Take a step closer in offering flawless field service with ServiceMax’s Customer Communities today!

Download the White Paper.