ServiceMax’s Customer Communities Promise Positive Customer Service Experience
Customers want someone to listen to them. A satisfactory customer service experience depends on an end-to-end interaction between your employees, customers and partners. ServiceMax offers help!
ServiceMax’s Customer Communities delivers ServiceMax’s entire cloud-based field service suite online or mobile, to connect with everyone. Use Customer Communities to:
- Keep the service delivery cost low by offering self-service, resulting in a positive customer service experience
- Avert the truck rolls with customer access to the solutions that are installed on products
- Enhance your recall value from field service to sales
- Address the core customer problems in real-time
- Generate service revenues with cross-sell/up-sell messages depending on your customers’ choice
- Have constant access to your customers to enhance service delivery and product design
Take a step closer in offering flawless field service with ServiceMax’s Customer Communities today!
Download the White Paper.