Field Service Contract Management
ServiceMax's service contracts and warranty capabilities enables organizations to create and manage different service plans that brings about increased service revenue, expansion into new markets, and profits all within entire field service delivery solution. ServiceMax provides all support for maintaining the accuracy of installed products and their service contracts, spare parts and warranty across customers and locations. ServiceMax also makes sure that throughout the service delivery lifecycle, the crucial data is available anytime and anywhere to the right people.
With ServiceMax's field service management software suite, companies can manage everything such as contract entitlements, scheduling, inventory, workforce optimization, parts logistics and real-time access to partner and customer portal. Built and delivered as an integrated Force.com cloud application, ServiceMax's field service management software ensures that the customers are up and running swiftly with a subscription model that is low cost and completely linked with their salesforce.com CRM.
Depot repair and inventory management software from ServiceMax ensures that the users are able to handle inventory updates, inventory locations, and stock history for different kinds of placement. It provides stock history of technician trucks, depot repair facilities, warehouses, or any other virtual inventory locations, which customers have or require. From technicians, field service managers, depot repair users to other warehouse operations users, ServiceMax helps them to not only effectively manage the inventory locations but also streamline the inventory update processes at the starting and target locations.