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Cloud-Based Dispatched Service Management by ServiceMax

Dispatched service management involves more than taking calls, searching customer address and allocating a technician. It involves other information like the techs preferred by customers and the territories they cover. Most of these information resides in the dispatcher’s mind. However, no company can earn profit by functioning on memory power. ServiceMax helps you with the correct dispatch console and technician for the right task.

ServiceMax’s dispatched service management system is a scalable cloud computing platform. It helps you design and control territories and schedules for multiple work orders. ServiceMax’s extensive scheduling features supports:

  • Rule-based automated scheduling
  • Self-scheduling
  • Interactive scheduling with the help of the Dispatch Console
  • End-to-end workforce optimization

Use ServiceMax’s dispatch software to offer instant visibility to your entire operation. Download the ServiceMax White Paper to know more.