Address Your Service Calls with Efficient Dispatching
Addressing your client service calls through effective dispatching is a challenge. You have to make sure you are sending a skilled field tech on time to the customer site equipped with the required parts. ServiceMax can help.
To ensure consumer satisfaction and effective dispatching you have to make sure that:
- Your field techs are not held up because of busy schedules
- Your field techs cut down on pointless travel and concentrate on quality work
- Customer time slots are attended on time
- The SLA promises are fulfilled on time
- The priority customers are attended first
OptimMax from ServiceMax acts as an automated workforce optimization, scheduling and dispatching solution on cloud. It helps field service companies to stay free from outdated and manual dispatch processes. It provides an optimized schedule that is created based on your prioritized guidelines. Using Optimax you can enhance the effectiveness of dispatch and scheduling functions, reduce expenses and enable your field techs to finish more jobs per day. This helps to increase service revenues and perfect field service delivery. Partner with ServiceMax today.