Workforce Optimization Scheduling Software | ServiceMax
The core to a successful field service is using the unique relationship between a customer and technician. Sending the right technician to the right job fast is crucial for your customers and your business. With ServiceMax you can automate the complete scheduling process. Drip Feed Scheduling allows your technicians to concentrate on the task at hand, and only after finishing that work order, will the tech get the next appointment.
That is why we launched a partnership with ServicePower to provide your organization with a continuous workforce optimization solution. ServiceMax Linx for ServicePower is an automated cloud-based scheduling, workforce optimization and dispatch solution that delivers an optimized schedule based on your prioritize.
Using ServicePower’s artificial intelligence-based algorithm to optimize routes and intelligently schedule parts continuously. ServiceMax Linx ensures that dispatched technician is the right fit for the job, having skills and parts to get jobs done faster. It also supports “drip-feed” scheduling.
Our cloud-based, collaborative, and mobile field service applications gives companies capabilities to optimize operations and guarantee customer satisfaction.