Enhance the efficiency of your equipment maintenance business with ServiceMax's scheduling and dispatch software.
Service is a key differentiator for many businesses. From tracking entitlements to managing parts, optimizing technician routes and access to important information in the field is critical to increasing service revenue. ServiceMax helps equipment maintenance businesses beat competition and grow service revenue while delighting customers with real-time visibility and better management of contracts, work orders, scheduling and more.
ServiceMax's scalable and proven cloud computing equipment maintenance dispatch software enables you to simultaneously assign and launch schedules for multiple work orders with the drag and drop dispatch console.
- Empower equipment maintenance service field managers to identify service teams, partner service teams, equipment maintenance service technicians and their territories
- Empower equipment maintenance technicians and partner technicians to build, update, assign, and examine a field work order
- Create and generate estimates and quotes
- Empower equipment maintenance service technicians to access their work orders and update it from mobile devices, whether online or offline
- Capture expense items and actual time and create service reports or final invoices for customer sign to minimize confusion and avert costly billing errors
- Offer real-time service level agreement (SLA)
- Software capable of managing complex work orders, equipment maintenance job scheduling, invoicing, equipment maintenance mobile worker management, parts logistics, and much more.