ServiceMax’s Mobile Field Management Software for Technicians
What is the blueprint for success in the field service delivery? To be able to direct your field techs equipped with correct parts and data. Are your field techs aware of where to go, how to resolve customer issues and access relevant data on the go? ServiceMax’s mobile field management software for technicians can help!
No customer problem can be solved remotely. Field service managers need to dispatch an expert field tech to the site. With ServiceMax’s mobile field management software for technicians you can:
- Allow field techs to manage field work orders effectively
- Manage the work order procedures for break/fix and the precautionary maintenance cases
- Update and access work orders from their mobile devices
- Drip field scheduling
- Have a real-time view of field tech locations in ServiceMax’s map display
- Access various scheduling alternatives for catering to requirements, such as self-scheduling, automated optimization or interactive scheduling
ServiceMax’s mobile field management software for technicians helps you post customer queries on ServicePulse and get real-time responses.
Download the White Paper.