Optimize your field technicians' schedules and effectiveness to keep a good balance between efficiency and effectiveness.
Optimize and streamline the work of your entire mobile workforce from appointment bookings and multi-staged jobs, delivering a flawless field service experience. With ServiceMax, it is easy to manage your optimization needs with automated workflows that streamline scheduling, contract management, billing, inventory and more.
Servicemax will ensure that the right techs get to the right job, while maximizing customer delight and:
- Reduce billing errors
- Improve service delivery after analyzing trends and gaining insight into overall time and parts consumption, history, root cause and much more
- Reduce SLA commitment violations
- Sustain tremendous visibility and ownership of your customer relationships all through the entire service process to maximize customer delight