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ServiceMax’s Advanced Field Service Automation Software

Marketers can no longer control brand image. In this new social era, customers drive brand image. Delivering flawless field service boosts customer delight and improves brand image. ServiceMax’s field service automation software offers help!

Flawless field service delivery is a balance of scheduling and dispatching. ServiceMax’s field service automation software includes the following components:

  • Scheduling – Reduces the overall schedule expenses without affecting customer delight
  • Parts – Reduces the inventory costs by reducing write-offs and parts leakage
  • Contracts – Maximizes the revenues by maximizing the contract renewals and avoiding warranty leakage
  • Mobile – Offers anywhere, anytime access to crucial service data to minimize repair time and errors
  • Analytics – Caters to profitability goals by offering useful insights on the key operation metrics that help in correct decision making
  • Social – Guarantees customer delight and maximizes the first time fix rates
  • Communities – Ensures control and transparency to boost customer loyalty and generate service revenue

Want to perfect field service delivery? Think ServiceMax.

Download the White Paper.