Service Dispatch Software
It is essential to offer expert dispatchers with tools they require to manage every service call efficiently. ServiceMax's field service software enables you to take instant action on field by sending a field tech to resolve a problem. There are times when a field tech is dispatched even before the customer knowing that there might be an issue.
If you field service goals include customer delight and increased revenues, then it is important for your company to manage the correct metrics regarding scheduling, outstanding work orders and up-time in an end-to-end basis. ServiceMax happens to be the only field service provider offering an end-to-end service suite that transforms every aspect of field service from scheduling, inventory management, social collaboration to contract entitlements.