Field Service Job Scheduling Software Ensures Customer Delight
Customer problems cannot be remotely resolved. You have to dispatch a field worker onsite. For responding on time you must ensure that field workers are optimally used. This depends on the field tech availability and eligibility, SLA's and skilled inventories. Field service job scheduling software from ServiceMax helps.
The field service job scheduling software helps you effectively manage field work orders, offer customer delight and increase technician utilization rates. Use ServiceMax to:
- Monitor the work order process for preventive and fix/break scenarios
- Update the field work orders from mobile devices
- Use the Dispatch Console to allocate the field work orders to the field techs
- Drip feed scheduling
- Offers multiple scheduling choices to cater to your requirements, comprising interactive, self and automated scheduling processes
Do you want to maximize your first time closures by 18% and bring down mean time to repair by almost 19%? Get ServiceMax.