Replace Old Devices or Paper with ServiceMax’s Field Service Management iPad App
Mobile technology is imperative for field service technicians. They need relevant customer and service data within their reach, anytime and anywhere. This helps them resolve customer issues quickly as well as capture accurate, important information about the customer site, installed products and more. ServiceMax’s field service management iPad app is the most complete field service mobile solution available.
ServiceMax’s native app takes advantage of iPad’s touch screen capacities, easy app configurations and portability for efficient field service delivery.
Benefits of field service management for iPad include:
- Results in customer satisfaction by arriving on-time and being completely equipped to resolve their issues, irrespective of the connectivity
- Minimizes the work order, service report creation time and tallies the parts and repair expenses
- Enhances the first time fix rates by fostering knowledge and instant collaboration via FaceTime and ServicePulse
- Sells more services by offering field technicians with both cross-sell and up-sell recommendations and the access to instant pricing
- Transforms the service technicians into trusted advisors by updating them about product, consumer and work order histories
Why use bulky and old rugged devices? ServiceMax’s field service management for iPad takes field service to a new level.
Download the White Paper to learn more.