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ServiceMax Simplifies Field Service for Medical Devices

Field service for medical device companies is demanding. ServiceMax has transformed field service for medical device companies by:

  • Capturing missed service revenue
  • Offering entitled services
  • Managing field technicians efficiently
  • Cross-selling other services and products

Solta Medical required a scalable platform for supporting customer growth and short-term product. To cater to new business demands, Solta replaced legacy systems like Microsoft Access and Saleslogix. Instead, the company wanted to invest in a single CRM and field service solution. This is where ServiceMax’s field service for medical device companies came into use.

ServiceMax helped Solta Medical achieve their business targets. To learn more read the Case Study.