ServiceMax Offers Field Service Optimization Software
Marketers are not the only ones controlling brand image anymore. Today, cyber savvy customers drive brand image. Offering flawless field service enhances customer delight and your company's brand image. ServiceMax’s field service optimization software helps.
Successful field service business is a balance of dispatching, workforce optimization and scheduling. ServiceMax’s cloud-based field service optimization software offers:
- Scheduling – Minimizes the total schedule cost without impacting customer delight
- Contracts – Increases service revenues through contract renewals and averting warranty leakage
- Parts and Reverse Logistics – Minimizes inventory expenses by minimizing the write-offs and parts leakage
- Analytics – Fulfils all the profitability objectives by providing meaningful insights on KPI’s for smart decision making
- Communities – Ensures transparency and control that enhances customer loyalty and increases service revenue
- Social collaboration tools – Ensures customer satisfaction and increases the first time closures
Do you want to boost your field service delivery? Think ServiceMax.