Repair Department Software for Field Service
Managing customers while managing staff and inventory can leave repair departments overwhelmed and exhausted. With the right repair department software your field service would improve dramatically.
ServiceMax offers techs mobile access to a rich media knowledge base, allowing them to:
- Perform a timely replacement and /or repair to ensure your customer remains more loyal to your brand than before
- Provide a quick turn-around of refurbished parts and products to reduce costs and impact your bottom line.
- View videos and product manuals wherever and whenever they need them
Efficient repair time, response time and wrench time can all contribute significantly to both the top and bottom line for your field service business. Reduce repair time and improve quality of customer interaction with ServiceMax.