Revolutionizing Field Service Applications - Reports and Dashboards
A majority of field service organizations are inherently mobile, technicians attending customer calls are always on-the-go. Businesses need an effective way of staying in touch with their mobile technicians. Whether it is the Android, or Blackberry, or the iPhone, ServiceMax can be accessed from anywhere to stay in touch with other technicians and the headquarters. Management needs insight into service operations so that they can make the best decisions regarding service operations and delivery. ServiceMax's Reports & Dashboards give management the ability to establish the key performance indicators (KPIs) that keep your service business profitable and competitive.
We offer reporting feature that combines all the moving parts that encompass a field service operation, which includes work orders, customers, and technicians. With ServiceMax, managers can stay updated on all operations in real-time. ServiceMax customers get integrated CRM and field service system with inventory and service parts management providing visibility of products, parts, accounts and entitlements. With ServiceMax you can minimize your losses by employing dashboards such that give you a real-time view on all the work orders critical to SLA commitments.
We deliver comprehensive mobile capabilities on smart devices like iPhone/iPad, Android based phones, BlackBerry, and Windows Mobile by leveraging on various location technologies, social content, rich media, and instant connectivity. With ServiceMax Mobile, your service managers, field technicians, and executives can access ServiceMax services from virtually any device anywhere, anytime. Now you can take action from anywhere with up-to-the-minute reports and dashboards delivered on both the web and mobile devices. With ServiceMax, flawless field service on-the-go is possible!