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Boost Dispatch Efficiency with Field Service Scheduling Dispatch Software

Dispatchers need to balance priority customers, expertise and technician location. They also need to address every client call with the best solution and technology. Legacy and on-premise software cannot aid the process effectively. ServiceMax’s field service scheduling dispatch software can help.

Optimax is ServiceMax’s cloud-based field service scheduling dispatch software. It offers efficient workforce optimization and takes away the hazards of manual dispatch processes. Using this software you can:

  • Maximize the field tech utilization rates with automated dispatch and optimized schedules
  • Maximize your first time closures by allocating the apt field tech for a specified task
  • Maximize the service delivery chain efficiency
  • Maximize service revenue by allowing field techs to complete more jobs in a day
  • Enhance consumer delight through the on time arrival of field workers and fast resolution times
  • Maximize technician utilization and minimize overtime and expenses by optimizing for fuel consumption and driving distances

Want to boost your dispatch and scheduling efficiency? Partner with ServiceMax.