Increase Field Service Technician Utilization and Offer Customer Delight
What makes you successful in your field service business? It is increased field service technician utilization.
Most field service companies today are overlooking this aspect. Situations when field techs sit idle indirectly erodes profitability. Workforce optimization on cloud helps to eliminate service inefficiencies. It enables dispatchers to use MS Outlook than the whiteboards. Want an ace field service provider to boost technician utilization? Choose ServiceMax.
ServiceMax's cloud based field service suite balances dispatch and scheduling. It helps you:
- Fulfil the customer SLA promises on time
- Improve dispatch function effectiveness
- Make the most of partner service teams for enhancing field service delivery and curtailing costs
- Assign work to the right field tech and equip him with the correct parts
- Monitor the field work order criteria directly from the Dispatch Console
Do you want to ensure your field techs work more and cut down on pointless travel? Partner with ServiceMax.