Optimax Workforce Management Software
Your technicians are sure to be working hard, but are they truly as efficient as they can be? Are your revenues being maximized? ServiceMax understands that it's no longer about being there or using field service business process automation. It's about being proactive, and collaborative problem solving that delivers customer delight.
ServiceMax offers ServiceMax Chatter that is an innovative collaboration capability. It uses device monitoring to send online notification regarding issues that clients systems face. This chatter helps you connect with experts so that you are able to proactively resolve issues before customers can raise them to you. Right from product status to field techs having access to experts, ServiceMax makes it easy to work in real-time to delight your customers and maximize revenue.