Field Service Management
Forget spreadsheets and silos of information and complicated, on-premise solutions and heavy-duty software. If you want to improve service operations, it is critical to adopt best-in-class software solutions to help support and scale your business. ServiceMax's field service management software, with its cloud-based, mobile and social functionality, brings value at each step of the service management process.
ServiceMax focuses on five core field service functions: contracts, scheduling, parts, social collaboration, and customer service. ServiceMax handles current and existing customer contracts in a user-friendly format, in order to ensure that the information provided is accurate and can be easily accessed by employees. The scheduling functionality helps to improve the efficiency and time of the technician. The Inventory management features monitor returns, parts, and repairs.
ServiceMax provides end-to-end visibility of parts and services that helps improve customer service and enhance customer delight on each customer call. Thus, Servicemax assures incredible field service instantly.