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Work Order Management

Installation in the field needs coordination. Time wasted on incomplete work orders is an unnecessary cost.

When implemented correctly, work order management allows you to stay ahead of the competition. ServiceMax advanced field service software enables you to simplify the overall work order process — from the set up stage to invoice presentation. Field techs can:

  • Complete their work orders online with laptops or mobile devices
  • Access a knowledge base or social collaboration tools at the time of repair — both on and off line
  • Manage the allocation, creation, implementation, and closure of field work orders internally and across the partner service teams

Be confident about your field tech utilization and management of service requests. Know that the customer SLA commitments are met in time to offer customer delight and generate new revenue opportunities. ServiceMax software is the future of advanced field service work order management.