Service Flow Manager
Forget the out-dated version of service management that includes spreadsheets and silos of data. ServiceMax, the next generation of field service, provides cloud based complete suite of field service app software that helps achieve new efficiency levels and remarkable customer delight.
Service Flow Manager is a new technology that alter the look, feel and execution of software. ServiceMax allows service organizations to integrate their business processes directly. It uses incredible drag-and-drop interface to deploy processes as per business needs. Even more, it leverages consumer-based interface design trends to dynamically support field technicians through workflows, ensure consistent and top practice-driven service quality on every task and decrease training requirements.
The product is detailed and runs smoothly at every stage - customer portals, multi-currency options, hourly labour rates, parts inventory control, product failure analysis, inbuilt quoting system. Actually, it is the most complete after-sales management and support program.