ServiceMax Helps Field Service Companies offer Customer Delight
Field service companies must balance dispatch and scheduling. Want to turn your challenge into a revenue generation opportunity? Partner with ServiceMax and ensure customer delight.
Field techs are mobile. Solving customer issues fast and in time is their KRA. For this they need relevant service and customer data within their reach. ServiceMax Mobile encourages field techs to use sleek mobile devices and access knowledge bases on the go. ServiceMax Mobile allows you:
- Ensure a consistence experience across the mobile and web applications
- Motivate your field techs to bring their own device
- Utilize the Infinity Framework and define workflow, configure and forward it to mobile devices
- Utilize the forward and store capabilities so that field techs can access critical data regardless of the Internet connection
- Track service details onsite to reduce errors and accelerate billing
With ServiceMax flawless field service is no more a tall order. Download the White Paper.