Work Order Management
ServiceMax Work Order Management delivers complex capabilities that field service organizations are required in order to reach a best-in-class status.
ServiceMax provides a highly configurable preventative maintenance resolution that allows you to design, create and carry out preventive maintenance steps to auto create cases and work orders, and assign technicians to completed tasks. ServiceMax offers the field service vertical's most innovative collaborative solution with ServiceMax Chatter. It utilizes a device monitoring technology that sends out error messages from customer systems for you to instantly attend to the problem.
With the work order management system, you can easily manage teams and their territory locations. This includes management of assignment, creation, closure, closure, and debrief of fieldwork. This can also be extended to your partner service teams.
ServiceMax's innovative scheduling applications recreate the scheduling module by delivering a user interface that manages all three - the manual, interactive, and automatic scheduling processes. By leveraging a scalable cloud computing technology, creating and assigning schedules for many work orders is simple and trouble free.