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Effective Manpower Scheduling with ServiceMax

What is the blue print for success in field service industry? It is technician utilization.

Many field service businesses are missing this mark today. Field techs sitting idle means reduced profitability. Workforce optimization removes inefficiencies. It empowers a dispatcher with advanced technology than Outlook or whiteboards.

ServiceMax helps in efficient manpower scheduling and workforce optimization, increases the first-time fix rates and delights customers. Use ServiceMax to:

  • Enhance the effectiveness of dispatch operations
  • Cater to consumer SLA commitments successfully and in time
  • Leverage service partners for enhancing service delivery and bringing down costs
  • Allocate a task to the correct field tech
  • View the listed work orders based on high priority, assigned and unassigned criteria's
  • Manage work order criteria from the Dispatch Console directly

Do you want to boost up your manpower scheduling? Get ServiceMax. Download the White Paper to know more.