Mobile and Offline
By unleashing your service technicians and providing them with the mobile tools they can access when they're out in the field, you'll not only help make them happier, you'll quickly add to each job's profitability. ServiceMax provides technicians with mobile solutions they can access whether on their iPhones, iPads, Androids or Blackberrys.
And, with ServiceMax's Chatter capabilities, techs will never be without the answers they need to resolve problems onsite as they can quickly reach experts in the back office to solve unknown issues within minutes.
ServiceMax changed the field mobility landscape by empowering customers with the ability to exploit the opportunities of their exisitng, current and all pervasive distributed mobile infrastructure. ServiceMax provides complete mobile capabilities on devices such as BlackBerry, iPhone/iPad, Android based Smartphones and Windows Mobile. It leverages rich media, instant connectivity, location technologies, and social content found in the mobile infrastructure. ServiceMax Suite is accessible through mobile device. This includes installed base products, detailed detailed service histories, spare part locations, service contracts and so on.