Keep Field Techs Connected using Mobile Service Dispatch Software
Want to make the perfect match between customers, their demands and expectations, your field service team and customer query at hand? For this the key service, customer and product data needs to be within the dispatcher’s fingertips. You cannot achieve the same using on-premise systems. ServiceMax’s mobile service dispatch software can help.
ServiceMax Mobile is a platform that helps field executives and field workers access ServiceMax from anywhere and anytime. It offers complete BYOD mobility. Use the mobile service dispatch software to:
- Access field service history, field work orders, calendars, locations of spare parts, service knowledge database and inventory updates
- Post a customer problem in ServicePulse or leverage a knowledge database to get instant feedback from field service experts and colleagues from the office as well as on the field
- Request service parts remotely, track material and time details, record work history, take up or reject assignments, create follow up activities and track work and status changes
- Keep a track of service history onsite to accelerate billing process and minimize errors
ServiceMax’s mobile service dispatch software offers field techs the support of an entire team onsite. Get ServiceMax today.