Develop Your Mobile Strategy for Utility with ServiceMax
Are you re-thinking your mobile strategy for utility? Do you want your field techs to be more agile and productive? ServiceMax can help.
ServiceMax Mobile impacts field service productivity in a positive way by offering real-time scheduling, reducing travel time and maximizing the visits per shift. It helps field techs:
- Track service information when onsite to accelerate billing and minimize mistakes
- Access service history, spare parts locations, work orders, calendars, inventory levels and knowledge-bases
- Leverage databases and share customer queries in ServicePulse and get real-time answers from other field experts
- Remotely request for parts, record work data, reject or accept an assignment and generate follow-up initiatives
ServiceMax adds value to your mobile strategy by allowing field techs to use smartphone, laptop and tablet devices of their choice.