Broken products, messy returns, and missing parts are a major drain on profitability and customer relationships. To gain a loyal customer you need a timely, hassle-free replacement or repair. Also, a quick turn-around of fixed products or new parts can significantly lower costs and impact your top line revenues. ServiceMax allows you to set up complex routing rules that let's you speed returns automatically through multiple depots and locations.
ServiceMax using cloud-based solutions delivers complete forward and reverse parts logistics capabilities. Your field service managers, warehouse operations users, depot repair users, technicians, and others can efficiently manage and organize the parts movements processes apart from managing the relevant inventory updates.
ServiceMax offers cloud-based, mobile field service applications, that offers unique capabilities to companies in field service. It also helps optimize operations and guarantee customer delight.