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Mobile Field Service Management

Mobile workforce management enables companies to provide incredible field service and guarantee customer delight. This solution allows your technicians to do more with less, thus you can improve and streamline field service, utilize service-related revenue opportunities and cut down costs. But with technicians and customer representatives on the field servicing customer requirements, creating an effective workforce is difficult for field service organizations. Moreover, service organizations need an effective means to connect with their mobile workforce. The mobile workforce management solution of ServiceMax comprises of:

  • Social Collaboration
  • iPad, iPhone & GPS Capabilities
  • Warranty Management
  • Route Optimization
  • Scheduling & Dispatch
  • Inventory & Parts Logistics
  • Signature Capture
  • Mobile & Offline

Mobile workforce means that you should provide your technicians with the support they need in order to get their job done. The workforce management solution presents managers with real time data and visibility to their entire operation. The first and the only comprehensive suite of mobile and cloud-based field service apps, ServiceMax gives companies extraordinary capacity in field service to improve customer satisfaction and operations