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Integrated Customer Relationship Management with ServiceMax

Want flawless field service along with integrated CRM (customer relationship management)? Partner with ServiceMax.

ServiceMax users get integrated CRM with service parts and inventory management. This offers total visibility of parts, products, entitlements and accounts. ServiceMax customers can set up their work orders and service requests, view work orders along with appointment windows and case details. We also offer customers access to view workarounds and solutions appropriate for installed products.

ServiceMax combines self-service with customer preference to deliver seamless field service by efficiently driving transformation in every field service functionm such as:

  • Parts
  • Scheduling
  • Contracts
  • Customer and partner portals
  • Social collaboration

ServiceMax was named the 2013 CRM Excellence Award Winner for their flawless field service, by the CUSTOMER magazine.

Download the White Paper to know more!