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Benefits of Professional Services Time Tracking Software on Cloud

Efficient time management has a huge role to play in field service success. You need to assign skilled field workers with the right tasks at the right time. Time tracking and field tech utilization are two core elements of field service. ServiceMax’s professional services time tracking software can help.

Do you want to guarantee consumer delight and maintain high service efficiency? For this you need to ensure that your:

  • Priority customers are always attended first
  • Field techs spend more time in quality work than traveling unnecessarily
  • Customer appointments are attended on time
  • Customer SLA commitments get fulfilled appropriately

Managing these time tracking pre-requisites is seamless with ServiceMax's professional services time tracking software. It comes with an intelligent UI that manages automated, manual and interactive scheduling processes. Use ServiceMax to:

  • Choose the correct field workers for selected work orders based on proximity
  • Allow dispatchers with an advanced Dispatch Console to create schedules for many work orders
  • View all listed work orders on user query criteria like allocated, unallocated or high priority
  • Assign multiple service teams to accomplish a work order
  • Monitor the work order criteria from Dispatch Console

Are you interested in boosting your field tech utilization? Partner with ServiceMax.