Field Service Optimization
With ServiceMax's complete field service management suite, you can add dynamic scheduling capabilities and automation to make sure that field technicians are routed to the appropriate customer based on his skill set, total distance to be traveled, and customer's need, among other criteria.
From smartphones to tablets to laptops, finding the right tools to fulfill your field service needs will provide new efficiencies and cost savings such as instant billing, route information, real-time collaboration with field staff , and more.
It is time to give your field service technicians mobile access to customer and route information, product manuals, warranty data, and social collaboration. This enables you to improve first call closure rates, overall efficiency, and customer delight.
With ServiceMax Mobile, it is all possible with route mapping software solution.