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Workforce Optimization Scheduling Software | ServiceMax

Field service involves a lot more than just scheduling. However, to get flawless field service, scheduling is a significant component that helps perfect the process. The scheduling of multiple technicians can be a convoluted process for most dispatchers. Workforce optimization relieves organizations from error-prone and people heavy dispatch processes and offers an optimized schedule. ServiceMax offers OptiMax, a workforce optimizationauto-scheduling, and dispatch solution, that is optimized.

OptiMax a scheduling and dispatching features, flexible, configurable workforce management software. With excellent optimization capabilities, Optimax enables organizations to streamline and improve field service, while also trimming costs and tapping into service-related revenue opportunities.

Optimax allows you to prioritize your customers and send the right field service technicians automatically by routing them based on:

  • Geographic location
  • Drive time
  • Customer severity

Enhance fix rates by sending the right technician with the suitable skills to complete the right job with Optimax.

With better than ever scheduling capabilities, ServiceMax redesigns the scheduling system by offering an excellent user interface to control both manual as well as automatic scheduling processes. Leverage scalable cloud computing technology. Plan schedules for various work orders, using ServiceMax's intuitive drag and drop dispatch console.

Let your field service software be powerful, mobile, and collaborative.