ServiceMax Streamlines the Role of a Service Automation Manager
A service automation manager needs to optimize dispatch and scheduling process. It is crucial to ensure that field workers arrive on time, equipped with the right parts and solve customer problems fast. ServiceMax’s field service suite can help!
Field worker allocation is tough. Service automation managers in order to retain efficiency and offer customer delight, must ensure:
- Field workers are not busy with overbooked schedules
- Field workers have the latest software to focus on completing more tasks in a day
- Field workers cut down on pointless travel
- The cherished customers gets the first priority
ServiceMax’s advanced scheduling software makes the task easy for a service automation manager. It offers an intelligent UI that effectively manages manual, interactive and automatic scheduling processes. Advanced scheduling software helps to increase the effectiveness of your dispatching functions, maximize the first time closure rates and fulfill SLA commitments on time.
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