Field Service Companies Ensure Customer Delight using ServiceMax
Efficient management of field tech activity and scheduling ensures customer delight. Are you appropriately guiding your field techs to resolve customer problems fast? ServiceMax cloud-based field service suite helps service companies perfect service delivery.
It is not possible to solve customer problems remotely. A field tech needs to be dispatched on the customer site. Use ServiceMax’s field service suite to:
- Allow your field techs successfully manage field work orders
- Manage work order processes for break/fix and precautionary maintenance cases
- Access and update the work orders from mobile device
- Drip field scheduling
- See field tech locations instantly with ServiceMax’s map display option
- Access multiple scheduling choices to cater to your needs, such as self scheduling, interactive scheduling and automated optimization
Deliver flawless field service by increasing first time fixes using ServiceMax. Download the White Paper.