ServiceMax Helps Field Service Companies Maintain Efficiency
Your customers help you create a positive brand image! Field service companies need to attend to customer queries effectively and on time. Equipped with ServiceMax, service companies can maintain efficiency and ensure customer delight.
Dispatchers need to manage aspects like customer location, field tech allocation and priority customers. ServiceMax’s workforce optimization puts the process into balance. Use ServiceMax to:
- Maximize the first time fixes by dispatching the correct field techs for a particular task
- Increase profitability and service revenue by enabling a field tech to complete more work per day
- Enhance customer delight through multi-skill field tech matching, quick resolution times and timely arrival
- Maximize field tech utilization by minimizing expenses and overtime for fuel consumption
- Enhance the efficiency across the field service delivery chain
Want to free your company from manual dispatch processes? Get ServiceMax.
Download the White Paper.