Field Service Companies Are Making Use of ServicePulse
Flawless field service is only about dispatch and scheduling. Your service and sales team needs to stay aligned with the same customer data. ServicePulse from ServiceMax makes this possible.
ServicePulse functions more than a social networking platform. It provides company executives with useful inputs and changes the way your company addresses field service issues. Use ServicePulse to:
- Allow secure, instant communication across the entire company
- Allow field workers to share questions, troubleshoot with other employees and fix customer problems
- Make use of powerful search features and hashtags to access to all kinds of field service topics, from common to obscure ones
- View updates, changes and crucial items that gets added via ServicePulse Ticker
- Make use of automated alerts to notify about consumer accounts recording high volume activity
Want to send the best field tech and use the best technology to address every customer call? Partner with ServiceMax.
Download the White Paper.